# Flag fraudulent payments

If you or your customers identify a payment as fraudulent, you can flag it in the Dashboard.
Checkout.com uses this information to improve our fraud detection, and reports relevant payments to the card schemes.
This helps keep the payments system secure and reduce the likelihood of repeat fraud for these payments.

To flag a fraudulent payment:

1. Sign in to the [Dashboard](https://dashboard.checkout.com).
2. Go to _Payments_ > _All payments_.
3. Search for the payment you want to flag and select it.
4. On the _Payment details_ screen, select _Flag as fraud_.
5. To confirm the flag, select _Flag as fraud_.
6. If you further investigate a payment and find that it's genuine, select _Remove fraud flag_.

> **Information**
>
> For more information, contact your account manager or [request support](https://dashboard.checkout.com/support/new?topic=case_account_management_and_access&issue=issue_account_changes).