# Issuing prearbitration processed This [Issuing dispute](https://www.checkout.com/docs/card-issuing/manage-issuing-transactions/manage-issuing-disputes.md) webhook event occurs when the card scheme processes the pre-arbitration. --- ## Example webhook ```json { "id":"evt_az5sblvku4ge3dwpztvyizgcau", "type":"issuing_prearbitration_processed", "version":"2.0.0", "created_on":"2025-01-21T09:41:53.1665936Z", "event_data":{ "dispute_id":"idsp_c66fzwkbeegenwuhmfkzu5rs3y", "client":{ "id":"cli_5cm5ts52udaebgbfekk4kjooiy" }, "entity":{ "id":"ent_klojxskjtdoexkw5rtrsz3qa6i" }, "card":{ "id":"crd_kju22hhxpd2efke6xo6cn5vf5q" }, "transaction":{ "id":"trx_acao445hbaggkaca664vgbeggi" }, "prearbitration_amount":1000, "prearbitration_currency":"USD", "presentment_message_id":"msg_ahipdqnjbaggkaduprycuasdde", "reason":"4807", "submitted_on":"2025-01-21T09:38:53.1665936Z" } } ``` --- ## Webhook fields | Field name | Description | | --- | --- | | `id`
`string` | The unique identifier for the event. | | `type`
`string` | The type of event.

This value is `issuing_prearbitration_processed`. | | `version`
`string` | The version of the webhook. | | `created_on`
`date-time` | The date and time when the event was triggered, in UTC.
Format – ISO 8601
Example – `yyyy-mm-ddThh:mm:ss.sss` | | `event_data`
`object` | The notification payload. | | `event_data.`
`dispute_id`
`string` | The unique Checkout.com identifier for the dispute. | | `event_data.`
`card`
`object` | Contains information about the card used for the disputed transaction. | | `event_data.`
`card.id`
`string` | The unique identifier for the card. | | `event_data.`
`entity`
`object` | Contains information about the entity that raised the dispute. | | `event_data.`
`entity.id`
`string` | The unique identifier for the entity. | | `event_data.`
`client`
`object` | Contains information about you as a Checkout.com client. | | `event_data.`
`client.id`
`string` | Your unique identifier as a Checkout.com client. | | `event_data.`
`transaction`
`object` | Contains information about the transaction. | | `event_data.`
`transaction.id`
`string` | The unique Checkout.com identifier for the transaction, which links all related authorization, reversal, and clearing messages. | | `event_data.`
`prearbitration_amount`
`uint64` | The disputed amount at the pre-arbitration stage, in the [minor unit](https://www.checkout.com/docs/payments/accept-payments/format-the-amount-value.md) of the transaction currency. | | `event_data.`
`prearbitration_currency`
`string` | The currency in which the amount was disputed at the pre-arbitration stage.
Standard – [ISO 4217 code](https://www.checkout.com/docs/developer-resources/testing/codes/currency-codes.md) | | `event_data.`
`presentment_message_id`
`string` | The unique identifier for the disputed presentment message. | | `event_data.`
`reason`
`string` | The [dispute reason code](https://www.checkout.com/docs/developer-resources/codes/chargeback-codes.md#Mastercard). | | `event_data.`
`submitted_on`
`date-time` | The date and time when the pre-arbitration was escalated to the card scheme, in UTC.
Format – ISO 8601
Example – `yyyy-mm-ddThh:mm:ss.sss` |